Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
SERVICES
What can we do
As a laser equipment manufacturer with ten years of experience, we can provide a complete set of laser solutions such as solution consulting and design, production and manufacturing, pre-sales, in-sales and after-sales services, standard formulation, and software customization.
Spxlaser service concept is “Unlocking Potential, Creating Solutions, Making a Difference.”
Pre-sales Consultation and Customization Services
1. Conduct process verification and laser system design and customization according to market demand:
– Work closely with customers to design laser systems suitable for their specific needs and applications.
– Providing customized solutions to diverse industries including the medical, industrial, scientific and defense sectors.
2. Customized tools and accessories:
– Design and produce custom tools and accessories that enhance the functionality of laser systems.
3. Manufacturing and production:
– Provides laser equipment manufacturing and production services to ensure high quality and consistent production runs.
4. Quality control and testing:
– Implement strict quality control processes to test and verify laser system performance.
– Demonstrate equipment compliance with industry standards and specifications.
Complete in-sales and after-sales service system
1. Installation and debugging:
– Provide on-site installation and commissioning services to ensure the laser system is set up correctly and safely.
2. Training and education:
– Provide training programs to customers, operators and maintenance personnel to ensure proper use and maintenance of laser equipment.
3. Warranty and Support:
– Comprehensive warranty for your laser equipment.
– Provide a support hotline or portal for customers to report issues and seek help.
– Provide 7×24 hours online diagnostic service, and arrange technicians to provide door-to-door service when necessary.
4. Spare parts and consumables:
– Maintain an inventory of spare parts and consumables for rapid replacement or replenishment as needed.
Standard formulation and improvement services
1. Calibration and Certification:
– Regular calibration and certification of laser equipment to maintain accuracy and precision.
2. Documentation and manuals:
– Create comprehensive documentation, user manuals and technical guides to help customers operate and maintain your laser equipment.
3. Environmental and Safety Compliance:
– Ensure your laser equipment complies with environmental and safety regulations and support customers in meeting compliance standards.
4. Customer feedback and continuous improvement:
– Encourage and collect customer feedback to continuously improve your laser equipment and services.
Unique IoT access development services
1. Software development:
– Develop and deliver software solutions for controlling and optimizing laser systems, including user interfaces and data analysis tools.
2. Remote monitoring and predictive maintenance:
– Implement remote monitoring solutions that enable you to proactively identify issues and provide predictive maintenance services in a timely manner
3. Consulting and technical expertise:
– Provide consulting services to help customers select laser solutions and technologies suitable for their applications.
– Provide expert advice on industry trends, regulatory compliance and best practices.
4. Research and development cooperation:
– Work with customers on R&D projects to advance laser technology and meet specific needs.